Q: What is Fydoo? A: Fydoo is a self-cleaning dog toilet designed to provide a hygienic, eco-friendly, and convenient solution for pet waste management. It features smart sensors, high-pressure water jets, and a built-in sanitization system to automatically clean and dispose of waste.
Q: How does the Fydoo self-cleaning dog toilet work? A: Fydoo uses smart sensors to detect when your dog uses the toilet. After your dog leaves, high-pressure water jets clean the synthetic grass surface and break down solid waste, which is then flushed away. The built-in sanitization system further ensures cleanliness and eliminates odors.
Q: What sizes of dogs can use Fydoo? A: Fydoo is suitable for dogs weighing up to 30 kg (66 lbs). It’s designed to accommodate a range of dog sizes comfortably.
Q: Is the Fydoo toilet safe for my pet? A: Yes, Fydoo is designed with pet safety in mind. It features a proximity sensor that ensures cleaning cycles only activate after your dog has left the toilet area.
Q: How do I install the Fydoo toilet? A: Installation is simple. Connect the waste hose to your floor drain, the water hose to a mains tap, add the sanitization disks, and install the rechargeable battery. Detailed instructions are provided with the product.
Q: Can Fydoo be used both indoors and outdoors? A: Yes, Fydoo is versatile and can be used in various locations such as bathrooms, balconies, courtyards, and laundry rooms.
Q: Do I need any special plumbing for Fydoo? A: Fydoo requires access to a water tap and a floor drain. No special plumbing is needed beyond these basic requirements.
Q: How often do I need to refill the sanitization disks? A: The frequency of refilling sanitization disks depends on usage. On average, disks need to be replaced every 2-4 weeks.
Q: How do I clean and maintain Fydoo? A: Fydoo is designed to be low-maintenance. Regular cleaning cycles should suffice, but you may occasionally need to wipe down the exterior and ensure the waste and water hoses are clear.
Q: Can I use Fydoo for multiple dogs? A: Yes, Fydoo can be used for multiple dogs, though more frequent cleaning and maintenance might be required.
Q: Is Fydoo environmentally friendly? A: Yes, Fydoo is designed with sustainability in mind. It reduces the need for disposable pads and constant cleaning supplies, saving both money and environmental resources.
Q: Does Fydoo use a lot of water? A: Fydoo uses water efficiently, with high-pressure jets ensuring effective cleaning with minimal water usage. Additionally, options for greywater recycling can further enhance its eco-friendliness.
Q: What should I do if Fydoo isn’t cleaning properly? A: Ensure the water and waste hoses are properly connected and not blocked. Check the battery charge and ensure the sanitization disks are in place. Refer to the troubleshooting guide provided or contact customer support for assistance.
Q: What if my dog is hesitant to use Fydoo? A: Training your dog to use Fydoo may take some time. Encourage them with positive reinforcement and treats. Place Fydoo in an area your dog is comfortable with, and gradually familiarize them with the new setup.
Q: What is the return policy for Fydoo? A: Fydoo offers a 30-day return policy for unused and undamaged products. Contact customer support for return instructions and conditions.
Q: How can I contact Fydoo customer support? A: You can reach Fydoo customer support through the contact form on the official website, by email or chat support